What Our Customers Say

Working with our customers is one of our favorite things

Our team works collaboratively with every new homeowner to ensure they will enjoy a home that is both personal and timeless – designed and built to live well for years to come. Our customers’ satisfaction is our greatest compliment. Here’s what a few new Brightwater homeowners have to say.

Jose Z has been a tremendous help and partner for Maddie and me, and I have heard nothing but positive feedback from the community about him. We are grateful to have him in Serenbe and value his genuine concern for us as homeowners, and the pride he takes in the work being done. I hope his leadership sees and appreciates his efforts and the difference he is making!

Chattahoochee Hills, GA

Just wanted to thank the team for making my dream home come true. It was a wonderful experience and so appreciate all the extras and understanding for my unique needs. The home is a master piece with such detail and craftsmanship. And thanks to each of you for making the process run smoothly and even close on time…and in these times of such uncertainty! Thank you all very much and feel very blessed to have such a lovely home!

Charleston, SC

I want to send a virtual champagne cork pop of appreciation for Brightwater’s help in our home design. It wasn’t an ordinary process in the midst of a pandemic, but your responsiveness and experience were so professionally provided to make it the best possible remote experience for us.

Sandy Springs, GA

As we finished the design process we moved on to Michael. The guy is amazing! Knowledgeable, always available for questions and concerns and always willing to go the extra mile to keep the home buyer informed and satisfied. I think that our home, in particular, required extra attention to detail and Michael Galbraith certainly rose to the challenge.  We couldn’t have been more pleased with the construction process under his direction. Thank you for assembling a great team of professionals.

Marietta, GA

Catherine’s excellent taste in design in combination with an engaging personality makes her a natural.  She was so patient with us throughout the whole design process and always responded promptly to our calls or emails.  We are extremely pleased with the selections she advised. Catherine is a definite asset to your staff.

Marietta, GA

I wanted to take a moment and tell you both how seamless a transaction I believe this has been and how pleased we are with the finish quality of the home and the attention to detail Michael has show in the days leading up to closing. Michael has ensured that the finished home was in the best possible condition today and working with him has given me confidence in our decision to invest in this neighborhood. It is rare in the construction industry to find someone who not only understands finish quality, but who can also communicate effectively and with a positive attitude. (Thank you Michael!)

Marietta, GA

I just purchased a beautiful new home from Brightwater Homes and I couldn’t be happier. Being in the real estate business, I have worked with many different developers over the years and what really stood out to me at Brightwater was their attention to detail, materials of quality and their amazing customer service even after the sale was complete. Everyone on the team is a true professional and I can’t say enough good things about them. If you are looking for a great builder, then look no further.

Chattahoochee Hills, GA

We didn’t have any real problems, but in cases where something just didn’t turn out the right way, Brightwater did what was necessary to make us happy and to make the home look good even if it meant additional costs or time. I can’t say enough great things about all the staff.

Sandy Springs, GA

The quality of the house is fantastic.

Atlanta, GA

Highly recommend Brightwater Homes. Top notch team, superior attention to detail, and customer service that goes above and beyond. Always responsive, worked patiently (and happily) with us on many changes along the way, worked hard to make us happy at every step. What a stark contrast from the last home we purchased through a high volume national builder. Great care provided by Frank Nicholson, Wynn Tierney and Angelique Foster to build our beautiful home. Our thanks and appreciation to them and the Brightwater Team.

Roswell, GA

Design process was great. The on-site building, communications, follow ups and attention to detail was great!

Marietta, GA

Loved all of the design choices and would not have changed a thing.

Roswell, GA

Design and quality of work. The commitment by Brightwater Homes to deliver a quality product and not sacrifice beauty for mass production. Attention to detail. Great people skills and strong interaction with customers.

Marietta, GA

With customer service at an all time low, you’d never know it if you have been working with Brightwater Homes, and their team. Builder, Frank Nicholson, was on-site and so very helpful and extremely knowledgeable in his field. Plus, he went beyond what most builders would do. Wynn Tierney was also always available to answer questions at all hours of the day and evening. What should have been an extremely stressful time in my life, proved to be quite the opposite. I know they have my back and I finally I have the dream home that I’ve always wanted!! Thank you Brightwater Homes, Wynn, and Frank!

Roswell, GA

Having previously experienced a very poor home building situation, I was reluctant to purchase a new home, as opposed to a resale. Brightwater Homes has, however, been amazing to work with at Palmetto Bluff. Greg Harrold is wonderful. He is efficient, concerned and professional. His attention to detail is superior. I highly recommend Greg and his team on any building project.

Bluffton, SC

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